Terms of service

1. Scope and seller

These terms apply to all orders placed on coffengo.com. The seller is Ilyass Elo (sole proprietorship), trading as CoffenGo, Tennisstraat 31, 2660 Antwerpen, Belgium, company/VAT number BE1044952690, email elo.billyecom@gmail.com.

2. Conclusion of the contract

The products shown in our shop are not a binding offer but an invitation to place an order. By clicking the order button at checkout, you place a binding order. The contract is concluded when we confirm your order by email or ship the goods.

3. Prices and payment

All prices are shown in euros and include the applicable VAT. Shipping is free. You can pay with the payment methods offered at checkout. Payment is due at the time of ordering.

4. Delivery

We deliver to the countries offered at checkout. Delivery usually takes 6 to 14 business days. Details can be found in our shipping policy.

5. Right of withdrawal

As a consumer, you have a 14-day right of withdrawal. Returns are free of charge. Full details are in our refund policy.

6. Warranty

The statutory warranty rights apply. If a product is defective, please contact us by email with your order number and a description or photo of the defect.

7. Liability

We are liable without limitation for damages caused intentionally or by gross negligence, and for injury to life, body or health. In all other cases, our liability is limited to the extent permitted by law. Mandatory consumer protection rules remain unaffected.

8. Applicable law

Belgian law applies. If you are a consumer, this choice of law does not deprive you of the protection of the mandatory provisions of the law of the country in which you have your habitual residence.

9. Contact

For any questions, contact us at elo.billyecom@gmail.com.